Office Hours

Monday - Sunday

 9am - 7pm

Cancellation Policy

We understand that unanticipated events happen occasionally in everyone’s life.  In our desire to be effective and fair to all clients, the following policies are honored:

A minimum of 48 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give me 48 hours advance notice you will be charged a $50.00 cancellation fee. This amount must be paid on or before your next scheduled appointment. If you consistently cancel appointments we will discuss your transition to the use of "as needed services" rather than a dedicated appointment time.

No-shows

A "no show" is when you have not contacted us prior to your scheduled time to cancel appointment. A no show will be charged at full rate that you or your insurance company normally pay for an appointment. This amount is due on or before your next scheduled appointment.

Late Arrivals

If you arrive late, your session will most likely be shortened in order to accommodate the person whose appointment follows yours. If you are more than five minutes late to your appointment, We can not bill your insurance. You will be responsible for paying for your appointment.

Thank you for your understanding.


Location


5 Noble Ave, 1st Floor

Westfield, MA 01085